top of page
US Army Soldier in Universal Camouflage Uniform

Georgia Veterans Network

How to Verify Your Veteran Identity In-Person with ID.me: A Step-by-Step Guide

kscofi

One important step in the process for veterans seeking to access benefits or services through the VA is verifying your identity. While ID.me offers a variety of online methods for identity verification, veterans who prefer an in-person option can now complete the process at participating UPS stores. This guide will walk you through verifying your identity in person with ID.me, so you can quickly and securely access your VA benefits.

Why Verify Your Identity with ID.me?

ID.me is an identity verification platform that works with various organizations, including the VA, to ensure that your information remains safe and secure. For veterans, identity verification through ID.me helps protect your benefits and ensure that only you can access your VA services, preventing fraud and identity theft.

Step-by-Step Guide to Verifying Your Identity In-Person with ID.me

Follow these simple steps to verify your veteran identity in person at a participating UPS store:

Step 1: Create Your ID.me Account for the VA

Before you can verify your identity, you’ll need to create an ID.me account:

  1. Create Your ID.me Account

    • Go to the ID.me website and select Create Account.

    • Follow the instructions to enter your email, set up multi-factor authentication (MFA), and create a secure password.

  2. Sign In to VA.gov

    • Once you’ve created your ID.me account, sign in to VA.gov using your new ID.me account to start the verification process.


    • ID.me screen

Step 2: Choose In-Person Verification at a Participating UPS Store

During the verification process on the VA website, you’ll be prompted to choose how you want to verify your identity. Here’s how to select the in-person option:

  1. Select In-Person Verification

    • On the verification screen, choose the option to verify in person at a participating UPS store.

  2. Book an Appointment

    • Follow the instructions to book an appointment at a UPS location near you. If you prefer to walk in without an appointment, you can choose the Walk-in option. Be sure to check the location’s business hours.

Step 3: Gather Your Documents and QR Code

To complete the in-person verification, you’ll need to bring certain documents and your QR code:

  1. Identity Documents

    • Bring 2-3 forms of identity with you to the appointment. Accepted documents may include a driver’s license, passport, social security card, or other government-issued identification. Make sure your documents are valid and match the information you entered during the registration process.

  2. QR Code

    • After booking your appointment, ID.me will send you a QR code via email. Print or save this QR code to your phone, as you’ll need it to complete the verification process at the UPS store. Make sure your QR code is active, as it expires after 30 days.

Step 4: Verify Your Identity at the UPS Store

When you arrive at the participating UPS store, you’ll need to check in with the technician who will assist with the verification:

  1. Meet the Technician

    • The technician will guide you through the process of verifying your identity. They will confirm your identity documents and ensure they match the information you’ve provided online.

  2. Submit Photos of Your Documents

    • Some locations may require you to take photos of your documents. You may be asked to upload these photos through a kiosk, where you’ll scan your QR code to submit the images for review by ID.me.

  3. Confirmation Email

    • After your documents are processed, ID.me will send you an email confirming that your identity has been verified. This may take up to 24 hours to complete, especially during high-volume periods.

Step 5: Complete the Verification Process

Once your identity is verified, you’ll need to finish the process:

  1. Return to VA.gov

    • Log back into your VA.gov account. You’ll be prompted to share your identity verification information with the VA.

  2. Allow Information Sharing

    • Select Allow to share your verified information with the VA, and you’ll be ready to access your VA services and benefits securely.

Frequently Asked Questions (FAQs)

Can I walk in without an appointment?Yes, you can walk in during regular business hours if you’ve started the online verification process and selected the Walk-in option. However, appointments are recommended to avoid long wait times.

Can I reschedule my appointment?Yes, you can reschedule your appointment using the link in your confirmation email. If you prefer, you can also choose the Walk-in option, but be prepared for longer wait times.

Can I visit any UPS location?Yes, you can visit any participating UPS location during business hours, whether you scheduled an appointment or chose the walk-in option.

What if my QR code expires?QR codes are valid for 30 days. If yours expires, ID.me will send you an email with instructions to renew your code. Simply follow the steps to book another appointment or visit a participating location again.

Final Thoughts

Verifying your identity in person with ID.me at a participating UPS store is a quick and secure way to ensure you can access your VA benefits. By following the simple steps outlined in this guide, you can verify your identity and take full advantage of the services available to you as a veteran. Whether you need to access healthcare, manage your benefits, or simply ensure your information is secure, ID.me’s in-person verification process is designed to make your experience as smooth and efficient as possible.

Ready to get started? Create your ID.me account today and book your appointment to verify your identity in person at a nearby UPS store!

1 view0 comments

Comments


bottom of page